Statement from vzbv Director of Consumer Policy Jutta Gurkmann on the conclusion of the German Federal Cartel Office (Bundeskartellamt) proceeding, in which vzbv was involved.
Despite EU laws, gatekeepers try to manipulate their users on websites and apps. This is the finding of a current evaluation by the Federation of German Consumer Organisations (Verbraucherzentrale Bundesverband e.V. – vzbv).
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![You can See Ramona Pop. She ist walking along a dark wall with the words: Verbraucherzentrale Bundesverband". It is the entrance to the vzbv building.]({"127":"https:\/\/www.vzbv.de\/sites\/default\/files\/styles\/vzbv_16_9_128x72_focal_point_crop\/public\/2023-08\/ramona_pop_DBN8891_0.jpg?h=e4bb0767\u0026itok=MmgMqRHa","176":"https:\/\/www.vzbv.de\/sites\/default\/files\/styles\/vzbv_16_9_176x99focal_point_crop\/public\/2023-08\/ramona_pop_DBN8891_0.jpg?h=e4bb0767\u0026itok=CO2VZF8q","256":"https:\/\/www.vzbv.de\/sites\/default\/files\/styles\/vzbv_16_9_256x144_focal_point_crop\/public\/2023-08\/ramona_pop_DBN8891_0.jpg?h=e4bb0767\u0026itok=7Ud8M7SP","384":"https:\/\/www.vzbv.de\/sites\/default\/files\/styles\/vzbv_16_9_384x216_focal_point_crop\/public\/2023-08\/ramona_pop_DBN8891_0.jpg?h=e4bb0767\u0026itok=--t6M1HF","512":"https:\/\/www.vzbv.de\/sites\/default\/files\/styles\/vzbv_16_9_512x288_focal_point_crop\/public\/2023-08\/ramona_pop_DBN8891_0.jpg?h=e4bb0767\u0026itok=oUmsuIiB","640":"https:\/\/www.vzbv.de\/sites\/default\/files\/styles\/vzbv_16_9_640x360_focal_point_crop\/public\/2023-08\/ramona_pop_DBN8891_0.jpg?h=e4bb0767\u0026itok=R9tgl3os","768":"https:\/\/www.vzbv.de\/sites\/default\/files\/styles\/vzbv_16_9_768x432_focal_point_crop\/public\/2023-08\/ramona_pop_DBN8891_0.jpg?h=e4bb0767\u0026itok=frkUx2Hh","896":"https:\/\/www.vzbv.de\/sites\/default\/files\/styles\/vzbv_16_9_896x504_focal_point_crop\/public\/2023-08\/ramona_pop_DBN8891_0.jpg?h=e4bb0767\u0026itok=gHharTqk","959":"https:\/\/www.vzbv.de\/sites\/default\/files\/styles\/vzbv_16_9_958x539_focal_point_crop\/public\/2023-08\/ramona_pop_DBN8891_0.jpg?h=e4bb0767\u0026itok=UignYgtR","1024":"https:\/\/www.vzbv.de\/sites\/default\/files\/styles\/vzbv_16_9_1024x576_focal_point_crop\/public\/2023-08\/ramona_pop_DBN8891_0.jpg?h=e4bb0767\u0026itok=_00bijCx","1152":"https:\/\/www.vzbv.de\/sites\/default\/files\/styles\/vzbv_16_9_1152x648_focal_point_crop\/public\/2023-08\/ramona_pop_DBN8891_0.jpg?h=e4bb0767\u0026itok=E8b8-tHX","1280":"https:\/\/www.vzbv.de\/sites\/default\/files\/styles\/vzbv_16_9_1280x720_focal_point_crop\/public\/2023-08\/ramona_pop_DBN8891_0.jpg?h=e4bb0767\u0026itok=vyMT1I6Y","1408":"https:\/\/www.vzbv.de\/sites\/default\/files\/styles\/vzbv_16_9_1408x792_focal_point_crop\/public\/2023-08\/ramona_pop_DBN8891_0.jpg?h=e4bb0767\u0026itok=dYyn5umJ","1536":"https:\/\/www.vzbv.de\/sites\/default\/files\/styles\/vzbv_16_9_1536x864_focal_point_crop\/public\/2023-08\/ramona_pop_DBN8891_0.jpg?h=e4bb0767\u0026itok=mz2F1w4_","1664":"https:\/\/www.vzbv.de\/sites\/default\/files\/styles\/vzbv_16_9_1664x936_focal_point_crop\/public\/2023-08\/ramona_pop_DBN8891_0.jpg?h=e4bb0767\u0026itok=hiqx7FLo","1792":"https:\/\/www.vzbv.de\/sites\/default\/files\/styles\/vzbv_16_9_1792x1008_focal_point_crop\/public\/2023-08\/ramona_pop_DBN8891_0.jpg?h=e4bb0767\u0026itok=NST0ug3w","1920":"https:\/\/www.vzbv.de\/sites\/default\/files\/styles\/vzbv_16_9_1920x1080_focal_point_crop\/public\/2023-08\/ramona_pop_DBN8891_0.jpg?h=e4bb0767\u0026itok=5Li2JcTs","2048":"https:\/\/www.vzbv.de\/sites\/default\/files\/styles\/vzbv_16_9_2048x1152_focal_point_crop\/public\/2023-08\/ramona_pop_DBN8891_0.jpg?h=e4bb0767\u0026itok=FTov20bf","2600":"https:\/\/www.vzbv.de\/sites\/default\/files\/styles\/16_9_xxl_focal_point_crop\/public\/2023-08\/ramona_pop_DBN8891_0.jpg?h=e4bb0767\u0026itok=caz0AI2k"})
![Zu sehen ist ein Portrait von Ramona Pop. Sie lehnt an einem Geländer. Im Hintergrund ist das Innere des vzbv-Gebäudes zu erkennen.]({"127":"https:\/\/www.vzbv.de\/sites\/default\/files\/styles\/vzbv_16_9_128x72_focal_point_crop\/public\/2022-06\/DSC_0305%20Kopie_PM.jpg?h=bc3108c7\u0026itok=mK72Hz6b","176":"https:\/\/www.vzbv.de\/sites\/default\/files\/styles\/vzbv_16_9_176x99focal_point_crop\/public\/2022-06\/DSC_0305%20Kopie_PM.jpg?h=bc3108c7\u0026itok=EDH2eiA3","256":"https:\/\/www.vzbv.de\/sites\/default\/files\/styles\/vzbv_16_9_256x144_focal_point_crop\/public\/2022-06\/DSC_0305%20Kopie_PM.jpg?h=bc3108c7\u0026itok=4oxd_RCG","384":"https:\/\/www.vzbv.de\/sites\/default\/files\/styles\/vzbv_16_9_384x216_focal_point_crop\/public\/2022-06\/DSC_0305%20Kopie_PM.jpg?h=bc3108c7\u0026itok=jcY_thlF","512":"https:\/\/www.vzbv.de\/sites\/default\/files\/styles\/vzbv_16_9_512x288_focal_point_crop\/public\/2022-06\/DSC_0305%20Kopie_PM.jpg?h=bc3108c7\u0026itok=-NtErWb2","640":"https:\/\/www.vzbv.de\/sites\/default\/files\/styles\/vzbv_16_9_640x360_focal_point_crop\/public\/2022-06\/DSC_0305%20Kopie_PM.jpg?h=bc3108c7\u0026itok=yjOZKSsz","768":"https:\/\/www.vzbv.de\/sites\/default\/files\/styles\/vzbv_16_9_768x432_focal_point_crop\/public\/2022-06\/DSC_0305%20Kopie_PM.jpg?h=bc3108c7\u0026itok=gV0vmUwk","896":"https:\/\/www.vzbv.de\/sites\/default\/files\/styles\/vzbv_16_9_896x504_focal_point_crop\/public\/2022-06\/DSC_0305%20Kopie_PM.jpg?h=bc3108c7\u0026itok=d5B-jOj-","959":"https:\/\/www.vzbv.de\/sites\/default\/files\/styles\/vzbv_16_9_958x539_focal_point_crop\/public\/2022-06\/DSC_0305%20Kopie_PM.jpg?h=bc3108c7\u0026itok=dejBm0bT","1024":"https:\/\/www.vzbv.de\/sites\/default\/files\/styles\/vzbv_16_9_1024x576_focal_point_crop\/public\/2022-06\/DSC_0305%20Kopie_PM.jpg?h=bc3108c7\u0026itok=_ll5sQFm","1152":"https:\/\/www.vzbv.de\/sites\/default\/files\/styles\/vzbv_16_9_1152x648_focal_point_crop\/public\/2022-06\/DSC_0305%20Kopie_PM.jpg?h=bc3108c7\u0026itok=DHAOUxf_","1280":"https:\/\/www.vzbv.de\/sites\/default\/files\/styles\/vzbv_16_9_1280x720_focal_point_crop\/public\/2022-06\/DSC_0305%20Kopie_PM.jpg?h=bc3108c7\u0026itok=BsSr0Mkl","1408":"https:\/\/www.vzbv.de\/sites\/default\/files\/styles\/vzbv_16_9_1408x792_focal_point_crop\/public\/2022-06\/DSC_0305%20Kopie_PM.jpg?h=bc3108c7\u0026itok=PHPVf5J3","1536":"https:\/\/www.vzbv.de\/sites\/default\/files\/styles\/vzbv_16_9_1536x864_focal_point_crop\/public\/2022-06\/DSC_0305%20Kopie_PM.jpg?h=bc3108c7\u0026itok=3MUYnztt","1664":"https:\/\/www.vzbv.de\/sites\/default\/files\/styles\/vzbv_16_9_1664x936_focal_point_crop\/public\/2022-06\/DSC_0305%20Kopie_PM.jpg?h=bc3108c7\u0026itok=4Lgf86Ic","1792":"https:\/\/www.vzbv.de\/sites\/default\/files\/styles\/vzbv_16_9_1792x1008_focal_point_crop\/public\/2022-06\/DSC_0305%20Kopie_PM.jpg?h=bc3108c7\u0026itok=CE8u0Ngv","1920":"https:\/\/www.vzbv.de\/sites\/default\/files\/styles\/vzbv_16_9_1920x1080_focal_point_crop\/public\/2022-06\/DSC_0305%20Kopie_PM.jpg?h=bc3108c7\u0026itok=BZ2Pf74X","2048":"https:\/\/www.vzbv.de\/sites\/default\/files\/styles\/vzbv_16_9_2048x1152_focal_point_crop\/public\/2022-06\/DSC_0305%20Kopie_PM.jpg?h=bc3108c7\u0026itok=D1Fy-Tv0","2600":"https:\/\/www.vzbv.de\/sites\/default\/files\/styles\/16_9_xxl_focal_point_crop\/public\/2022-06\/DSC_0305%20Kopie_PM.jpg?h=bc3108c7\u0026itok=OWSN2Zxt"})
![The portrait of Ramona Pop can be seen outside. A street and dediduous trees can be ssen in the background.]({"127":"https:\/\/www.vzbv.de\/sites\/default\/files\/styles\/vzbv_16_9_128x72_focal_point_crop\/public\/2023-08\/ramona_pop_DBN9197.jpg?h=eba7348e\u0026itok=YfmDYcNF","176":"https:\/\/www.vzbv.de\/sites\/default\/files\/styles\/vzbv_16_9_176x99focal_point_crop\/public\/2023-08\/ramona_pop_DBN9197.jpg?h=eba7348e\u0026itok=6W_3SBQS","256":"https:\/\/www.vzbv.de\/sites\/default\/files\/styles\/vzbv_16_9_256x144_focal_point_crop\/public\/2023-08\/ramona_pop_DBN9197.jpg?h=eba7348e\u0026itok=nq8yCfVN","384":"https:\/\/www.vzbv.de\/sites\/default\/files\/styles\/vzbv_16_9_384x216_focal_point_crop\/public\/2023-08\/ramona_pop_DBN9197.jpg?h=eba7348e\u0026itok=japr0kGq","512":"https:\/\/www.vzbv.de\/sites\/default\/files\/styles\/vzbv_16_9_512x288_focal_point_crop\/public\/2023-08\/ramona_pop_DBN9197.jpg?h=eba7348e\u0026itok=DjTT_Fjo","640":"https:\/\/www.vzbv.de\/sites\/default\/files\/styles\/vzbv_16_9_640x360_focal_point_crop\/public\/2023-08\/ramona_pop_DBN9197.jpg?h=eba7348e\u0026itok=jdThVLFa","768":"https:\/\/www.vzbv.de\/sites\/default\/files\/styles\/vzbv_16_9_768x432_focal_point_crop\/public\/2023-08\/ramona_pop_DBN9197.jpg?h=eba7348e\u0026itok=J4IWwQDp","896":"https:\/\/www.vzbv.de\/sites\/default\/files\/styles\/vzbv_16_9_896x504_focal_point_crop\/public\/2023-08\/ramona_pop_DBN9197.jpg?h=eba7348e\u0026itok=1GOo3Hgi","959":"https:\/\/www.vzbv.de\/sites\/default\/files\/styles\/vzbv_16_9_958x539_focal_point_crop\/public\/2023-08\/ramona_pop_DBN9197.jpg?h=eba7348e\u0026itok=I3cVMYCv","1024":"https:\/\/www.vzbv.de\/sites\/default\/files\/styles\/vzbv_16_9_1024x576_focal_point_crop\/public\/2023-08\/ramona_pop_DBN9197.jpg?h=eba7348e\u0026itok=0U5PBlCH","1152":"https:\/\/www.vzbv.de\/sites\/default\/files\/styles\/vzbv_16_9_1152x648_focal_point_crop\/public\/2023-08\/ramona_pop_DBN9197.jpg?h=eba7348e\u0026itok=gE_h1cVc","1280":"https:\/\/www.vzbv.de\/sites\/default\/files\/styles\/vzbv_16_9_1280x720_focal_point_crop\/public\/2023-08\/ramona_pop_DBN9197.jpg?h=eba7348e\u0026itok=SQtUEAaz","1408":"https:\/\/www.vzbv.de\/sites\/default\/files\/styles\/vzbv_16_9_1408x792_focal_point_crop\/public\/2023-08\/ramona_pop_DBN9197.jpg?h=eba7348e\u0026itok=ck7dZqMM","1536":"https:\/\/www.vzbv.de\/sites\/default\/files\/styles\/vzbv_16_9_1536x864_focal_point_crop\/public\/2023-08\/ramona_pop_DBN9197.jpg?h=eba7348e\u0026itok=Rte2cjSc","1664":"https:\/\/www.vzbv.de\/sites\/default\/files\/styles\/vzbv_16_9_1664x936_focal_point_crop\/public\/2023-08\/ramona_pop_DBN9197.jpg?h=eba7348e\u0026itok=GTPIxh5F","1792":"https:\/\/www.vzbv.de\/sites\/default\/files\/styles\/vzbv_16_9_1792x1008_focal_point_crop\/public\/2023-08\/ramona_pop_DBN9197.jpg?h=eba7348e\u0026itok=jg8P6fP8","1920":"https:\/\/www.vzbv.de\/sites\/default\/files\/styles\/vzbv_16_9_1920x1080_focal_point_crop\/public\/2023-08\/ramona_pop_DBN9197.jpg?h=eba7348e\u0026itok=LaIqweIu","2048":"https:\/\/www.vzbv.de\/sites\/default\/files\/styles\/vzbv_16_9_2048x1152_focal_point_crop\/public\/2023-08\/ramona_pop_DBN9197.jpg?h=eba7348e\u0026itok=3mDZeCEf","2600":"https:\/\/www.vzbv.de\/sites\/default\/files\/styles\/16_9_xxl_focal_point_crop\/public\/2023-08\/ramona_pop_DBN9197.jpg?h=eba7348e\u0026itok=gOylqIpy"})